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What You Agree To When You Open an Account

These terms set out the rules that apply to your inter46 account — how it's opened, how deposits and withdrawals work through DANA, OVO, and GoPay, and what we both commit to.

Account eligibility applies where local law permitsDANA, OVO, GoPay coveredApplies to all account activitySubject to change with noticeRead before you start
inter46 What You Agree To When You Open an Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

These terms also describe our obligations to you — how we store your account data, how long we keep transaction records, and what you can request. Your wallet details tied to DANA, OVO, or GoPay are stored only for verification and payout purposes, and are not shared with third parties outside of transaction processing. Here is what we commit to on your account.

Data Retention We keep your account and transaction records for the period required under applicable rules. You can request a summary of your data through the account help section.
Account Security Your account is protected by a login PIN and OTP verification. If you suspect unauthorised access, contact us immediately through live chat so we can freeze the account.
Cookie and Session Policy We use session cookies to keep you logged in during your account activity. These are not used for advertising profiling and expire when you close the browser session.
Requesting Changes To update your registered name, wallet details, or contact information, submit a request through account settings. Wallet name changes require re-verification before withdrawals resume.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to ask about how a specific rule applies to your account, our support team can help. Reach out through the channels below and include your registered account details so we can verify who we're speaking with before discussing account-specific conditions.

Live Chat Open the chat window from your account page. Have your registered email and wallet name ready so we can pull up your account details quickly.
Email Support Send your query to our support address listed in the account help section. Include your full name and the specific clause or rule you're asking about.
Account Help Centre The help centre in your account dashboard covers common terms questions, including wallet verification steps for DANA, OVO, and GoPay withdrawals.

Questions About These Terms and Your Account

Common questions about how these terms work in practice — covering your account rights, wallet rules, and how to act on anything covered here.

Yes. These terms cover all account activity, including deposits and withdrawals through DANA, OVO, and GoPay. Wallet-matching rules apply to every payout method without exception.

We will always notify you through your registered contact before any change takes effect. Continuing to use your account after that notice period counts as accepting the updated terms.

Withdrawals are held until the wallet name and registered account name match. Contact support through live chat to start the re-verification process and unblock your payout.

Submit a data request through the account help section. We will provide a summary of your transaction and account records covering the retention period outlined in these terms.

The same terms apply across all eligible regions. Access and availability depend on local law — whether you're in Palembang or elsewhere, eligibility is subject to your local regulations.

Reach out to our support team via live chat or email with your account details and the specific issue. We will review the case against the current published terms and respond directly.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.